Privacy Policy
Effective date: September 1, 2026
This Privacy Policy explains how W4 Investments, doing business as WalkOn RX ("WalkOn RX," "we," "us" or "our") collects, uses, shares and protects information when you visit our website, create an account or use our telehealth services. This policy covers general personal information. For information about how we handle protected health information ("PHI") under HIPAA, see our HIPAA Notice of Privacy Practices.
1. Information We Collect
We collect information you give us directly, information we collect automatically and information we receive from third parties.
• Information you provide: name, date of birth, contact details, shipping address, payment information, health history, intake questionnaire answers and any other information you submit through the site or during a consultation.
• Information collected automatically: IP address, device and browser type, pages viewed, referring URLs and approximate location, collected through cookies and similar technologies. See Section 5.
• Information from third parties: information from our clinical partners, payment processors, pharmacy partners The Pharmacy Hub and identity-verification vendors.
2. How We Use Information
We use the information we collect to:
• Provide, operate and improve the WalkOn RX platform and services.
• Facilitate online consultations and connect you with licensed clinicians.
• Process orders, payments and prescription fulfillment.
• Communicate with you about your account, orders and treatment.
• Send marketing communications, where permitted, and in accordance with your preferences.
• Detect, prevent and address fraud, security or technical issues.
• Comply with legal obligations, including recordkeeping requirements that apply to telehealth and pharmacy services.
3. How We Share Information
We do not sell your personal information. We share information only as described below:
• Clinicians and clinical staff involved in your care.
• Pharmacy partners The Pharmacy Hub to fill and ship prescriptions.
• Service providers who perform functions on our behalf, such as payment processing, hosting, customer support and analytics, under contractual confidentiality obligations.
• Business transfers, such as a merger, acquisition or sale of assets, subject to standard notice requirements.
• Legal and safety purposes, including to comply with a subpoena, court order or other legal process, or to protect the rights, property or safety of WalkOn RX, our patients or others.
• With your consent, for any other purpose we disclose to you at the time of collection.
4. Cookies and Tracking Technologies
We use cookies, web beacons and similar technologies to operate the site, remember your preferences, and understand how visitors use our services. You can control cookies through your browser settings.
5. Data Security
We use administrative, technical and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information for as long as necessary to provide our services, comply with legal, regulatory and recordkeeping obligations (including state medical- and pharmacy-record retention rules), resolve disputes and enforce our agreements.
7. Your Privacy Choices and Rights
Depending on where you live, you may have rights to access, correct, delete or receive a copy of your personal information, and to opt out of certain uses, including targeted advertising or the sale/sharing of information as those terms are defined under applicable law.
Residents of certain states may have additional rights under state privacy laws (for example the CCPA/CPRA, VCDPA, CPA, CTDPA and similar state statutes). To exercise a privacy right, contact us at support@walkonnutrition.com.
8. Children's Privacy
WalkOn RX services are intended for adults. We do not knowingly collect personal information from children under 18.
9. Third-Party Links
Our website may link to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy with an updated effective date. Material changes will be communicated in accordance with applicable law.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise a privacy right, contact us at:
W4 Investments, doing business as WalkOn RX
3537 Denny Ave
Pascagoula, MS 39581
Phone: 855-677-9503
support@walkonnutrition.com